The FAQ
Sour twice. Explain once.
Everything people ask us, answered once. Shipping and returns answers are placeholders: replace them with your real policies.
The name
Is the name a joke?
No. The cherries are tart. We made them tart again. The joke is that you thought it was a joke.
What does re-TART-ed mean?
re- (again) + tart (sour) + -ed (we did it). Made tart, then made tart again.
Is the name offensive?
It's sour. Read the bag. Re (again) + tart (sour) + ed (done). We checked with a dictionary and a cherry. The name is about tartness, and we never joke about people.
How do I say it?
ree-TART-id. Slowly. With your chest.
Who is Ed?
Ed is not a person. Please stop asking for Ed. Thank you.
The fruit
How sour is double the tartness?
We put a lemon in a room with one and the lemon left.
Is it actually good?
It's tart. Then it's tart again. Then you're opening another bag.
Can I bring these to a work meeting?
Legally, yes. Socially, bring the definition.
Where are the ingredients and allergens?
On each product page. Always check the label on the bag before eating.
How long does it keep?
Placeholder: 12 months. Confirm against your real date coding. Keep in a cool, dry place, away from sweet people.
Shipping
How much does shipping cost?
Placeholder: a flat rate below $50, free above. Update this and the amounts in assets/js/store.js to match.
How long does delivery take?
Placeholder: describe processing time and delivery windows.
Where do you ship?
Placeholder: list the regions you ship to.
Returns
What is your return policy?
Placeholder: describe how customers can return or get refunds for damaged or incorrect orders.